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Aisera, a developer of service management software, aims to automate the resolution of service problems. The software uses artificial intelligence to automatically complete tasks and actions, and to automate workflows interactively. This allows both enterprise and consumer organizations to offer a personalized omnichannel service experience to their employees and customers.
Workday Ventures, Zoom Video Communications, RingCentral, Cisco Investments, AIX Ventures, Sherpalo Ventures, WiL (World Innovation Lab), True Ventures, Menlo Ventures, Goldman Sachs Growth Equity, SVB Financial Group, Norwest Venture Partners, The Goldman Sachs Group, First Round Capital, Ram Shriram, Webb Investment Network, Maynard Webb, Zoom Ventures, Icon Ventures, Thoma Bravo.