Gorgias Stock
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Gorgias, a developer of a multi-channel helpdesk platform, is designed to assist e-commerce businesses in managing all customer support in a single application. The company's platform integrates machine learning and other tools to automatically suggest solutions to support requests. It also enables the creation of templates and shortcuts to auto-expand small snippets of text into courteous support responses. This provides customer support agents with access to an artificial intelligence-powered help desk that enhances their efficiency in resolving customer queries.
Antecedent Ventures, Techstars, Alven Capital Partners, Greycroft, Nicolas d'Audiffret, Benjamin Hardy, Eric Yuan, SaaStr, Horsley Bridge Partners, Kortschak Investments, Julien Quintard, CRV, FJ Labs, Kima Ventures, Global Founders Capital, Flex Capital, GTMFund, Right Side Capital Management, WiL (World Innovation Lab), 355 Capital, Sapphire Ventures, Work Life Ventures, Guillaume Cabane, Alive Ideas, Transpose Platform Management.