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Observe.AI has developed a quality assurance engine that leverages artificial intelligence to transform customer conversations into valuable insights. The company's engine offers a comprehensive view of all customer interactions across voice, email, and chat. It also provides a contextual understanding of every utterance and speech, ensuring text accuracy even on noisy audio streams. Therefore, Observe.AI's engine assists businesses in enhancing sales conversion and customer retention.
Zoom Communications (Communication Software), Zendesk, True Blue Partners, Y Combinator, Zendesk Ventures, Steadview Capital Management, NASSCOM DeepTech Club, Intuitive.VC, Menlo Ventures, NGP Capital, MGV, Richard Costolo, SoftBank Investment Advisers, Carya Venture Partners, Next47, Nexus Venture Partners, 01 Advisors, Twin VC, Parakram Khandpur, Akash Garg, Yuri Sagalov, Z Nation Lab, Realm Capital Ventures, Emergent Ventures, Christian Oestlian.