Talkdesk Stock
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Talkdesk has developed cloud-based call center software aimed at assisting expanding businesses in enhancing customer satisfaction and reducing expenses. The platform developed by the company employs IVR, ACD, and skills-based routing technology to facilitate seamless integration of ITSM and CSM service desks. This allows businesses to interact with their customers and manage all call center operations via the web.
Franklin Templeton, Franklin Venture Partners, Willoughby Capital, Alexander Khein, Threshold Ventures, Whale Rock Capital Management, Skip Capital, Charles Reim, La Maison Partners, JBV Capital, TechInvest, 3Spoke Capital, Goanna Capital, Basil Capital, Viking Global Investors, Spur Capital Partners, Storm Ventures, J17 Capital, Alpha Square Group, Ben Mahdavi, SGH Capital, Transpose Platform Management, Amity Ventures, Salesforce Ventures, Lead Edge Capital.